Academic Standards and Quality Secretariat:
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Academic Standards and Quality


Quality Assurance for Quality Enhancement (QA-4-QE)


To work in partnership with academic and professional service colleagues to ensure the University can confidently demonstrate and continuously enhance the quality and standards of its teaching and learning activities, wherever they take place.


We wil do this through:


  • Building effective relationships based on contextualised understanding of the academic endevour;
  • Engaging with students, University colleagues and partners to enhance the quality of the student learning experience;
  • Supporting staff to ensure internal and external profesional, statutory and regulatory standards are met and maintained; and
  • Developing and improving policies, processes, systems and guidance that support excellence in teaching and learning.


Academic Standards and Quality Team

PLEASE NOTE. In an attempt to cut down on email spam, '@' symbols have been replaced with the word 'at'.

Paula Ainsworth - Assistant Registrar
Tel: +44 (0)1524 5-92624 or email: p.ainsworth1 'at'

Judith Anstee - Assistant Registrar
Tel: +44 (0)1524 5-92220 or email: j.anstee 'at'

Nancy Buckley - Assistant Registrar
Tel: +44 (0)1524 5-95091 or Email: n.buckley1 'at'

Sarah Dickinson - Assistant Registrar
Tel: +44 (0)1524 5-92368 or Email: s.dickinson 'at'

Claire Duff - Assistant Registrar
Tel: +44 (0)1524 5-93730 or email: c.duff 'at'

Donna Fisher – Administrative Officer (working Monday, Tuesday and Thursday per week)
Tel: +44 (0)1524 5-92587 or Email: d.l.fisher ‘at’

Claire Johnston - Assistant Registrar
Tel: +44 (0)1524 5-92174 or Email: c.johnston1 'at'

Alison Mullan - Head of Academic Standards and Quality
Tel: +44 (0)1524 5-92026 or Email: a.mullan 'at'

Danielle Walker - Administrative Officer (Working Monday, Wednesday, Thursday and Friday per week)
Tel: +44 (0)1524 5-92168 or Email: d.walker2 'at'

Heather Willes - Assistant Registrar (Working Tuesday, Wednesday, Thursday and Friday per week)
Tel: +44 (0)1524 5-92987 or Email: h.willes 'at'

General information and enquiries

Postal address:
Academic Standards and Quality
Lancaster University

Location on campus: C Floor of University House

Telephone: +44 (0)1524 592168




This page was last edited on: 23/03/2018 11:30